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Accidentally clicked on Unlimited but wanted Premium

Accidentally clicked on Unlimited but wanted Premium

Hello! I was given a $10 Gift Card and when redeeming it, I accidentally clicked on Unlimited rather than Premium. Is there anyway I can get it changed to Premium? Please note that it just started today [3/9/2014] and I have no other methods of payment for it asides from the Gift Card. Thank you

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1 Reply

Hey! Welcome to the community 🙂

You will need to get in touch with the customer services team directly using the online contact form and they should be able to swap it over for you. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter
Spotify Community Mentor and Troubleshooter

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