Account hacked?

[patrickvergult]

Hi

My Question or Issue:

Can it be that my account is hacked. I can not change the password and my account name is ncjuli4rwiygy1qt2dimcdbsr. My e-mail for login is **bleep**

Where are my credit card details in your system

Thanks and best regards

Patrick

[Jose_M]

Hello @patrickvergult!

Thanks for coming to the Spotify Community. I'm sorry to hear you're having trouble with this - I'll try to help you out. I'd recommend checking out this Support article for the next steps to take if you think you're account has been hacked. Can you let me know what happens when you try having a password reset with your email address or your username?

Keep me posted.