Activated Unlimited instead of Premium

[Pool94]

Like the topic says, I accidently activated the Unlimited function instead of the Premium when I redeemed a giftcard, is there anyway to change that?

[Peter__]

Hey! Welcome to the community 🙂

You will need to get in touch with the customer services team directly using the online contact form and they should be able to get that changed over for you.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

[Ivonnepmaza]

I want to change to premium and i let my e Mail

Pulidoivonne@hotmail.com

[Peter__]

@Ivonnepmaza - Get in touch using the link above and the support team will be able to lend a hand.