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Can't change country

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Can't change country

Hey,

 

i registrated this account and wanted to buy premium access, but it refused me that i cant purchase because my account is located in the USA (never confirmed this) and my PayPal Account is confirmed in Germany.

I cant change my country to Germany, so its impossible for me to purchase the premium account.

I hope somebody can help me here.

 

Btw. i apologize for my enlgish. 😉

 

Greetings

 

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Marked as solution

Sorry guy's, problem already solved.

I duno why, but proxmate just "blocked" this for me, so spotify thought i life in the USA, now everything works!

Thanks anyways! (=

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4 Replies

You should be able to change your country and use your payment method to verify from this page:
https://www.spotify.com/account/subscription/change-payment/#change-country

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Hey Peter, thanks for the reply.

 

As i searched a bit i found this here:

 

http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Can-t-change-country/m-p/572454

 

Well, to be honest its exactly my problem. 😉

If i use ur link i will go to another page.

As i read the mod's can change this for the user, so i would please somebody to change my counter to "Germany" if it's possible.

I wonder why it just used "USA", if i check my IP adress everything is normal.

Marked as solution

Sorry guy's, problem already solved.

I duno why, but proxmate just "blocked" this for me, so spotify thought i life in the USA, now everything works!

Thanks anyways! (=

Thanks for letting us know! Enjoy your music! 🙂

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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