Constantly pausing

[user-removed]

My Spotify keeps pausing and saying my account is being used somewhere else. I have logged out of all devices and changed my password but it still randomly pauses.

Any ideas?

[Robert_W]

Hey @user-removed,

Welcome to the forums!

Let me see if I can help here 🙂

First, since logging out all devices and changing your password are you still gettting the 'account being used somewhere else' message?

Or are you facing just the pausing issue now?

Thanks.

[user-removed]

After logging out and changing my password I'm still getting the message that my playback has been paused as my account is being used elsewhere

[Robert_W]

Hey @user-removed,

Thanks for getting back to me 🙂

As you are getting the same message after ensuring your account is secure, I would suggest you contact Spotify here:

https://support.spotify.com/contact-spotify-anonymous/

Let me know if I can help with anything else!

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