Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hi!
Recently I've got an new Android tablet and I downloaded Spotify for it, Because why not, I pay for the bloody thing, mind as well and take the full andvantage of it.
But then I ran in to problems.
Previously I had bound my Spotify account (teitec) to a facebook account, but as I entered the facebook details to my androind tablet, I accidentally put it to the wrong facebook page, which is now linked to my personal one.
I've tried everything to change the fact, from the tablet and from PC but nothing seems to be working.
How does one fix such an issue?
-Teitec
Hello and welcome to the community!
On your android tablet or PC can you use disconnect from Facebook and re-enter your Facebook details?
I'm sorry that is not possible, The adroid app from the Google play Store only has a possibility either log in normally (My account it still bound to the facebook) or log in via facebook.
When I log in with the proper facebook it says "Welcome to the premium, now you have 48 hours to enjoy the premium"
I did clear out the cache and the data spotify took on my tablet. (Sony Xperia Tablet-Z) and then uninstalled it and reinstalled, but nothing has changed. and The tablet version only allowes to logout and not entirelly disconnect the facebook account.
Does your PC still show the correct account? If so, you should be able to log out of spotify on your android and log back in using the correct email address and password to get back to your correct account. If you plan yo use the "log in with facebook" button, you need to make sure your android facebook app is set to the correct facebook account.
If you log in using your Spotify username (not your email address) are all of your playlists there?
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
"Does your PC still show the correct account? If so, you should be able to log out of spotify on your android and log back in using the correct email address and password to get back to your correct account. If you plan yo use the "log in with facebook" button, you need to make sure your android facebook app is set to the correct facebook account."
-No it shows the incorrect acccount name, Still the private one, despite having it on "disconnect from facebook".And also I currently have my Spotify uninstalled from my app, untill I can sort this out.
"If you log in using your Spotify username (not your email address) are all of your playlists there?"
Yes all of my playlists are there.
@teitec wrote:
"Does your PC still show the correct account? If so, you should be able to log out of spotify on your android and log back in using the correct email address and password to get back to your correct account. If you plan yo use the "log in with facebook" button, you need to make sure your android facebook app is set to the correct facebook account."
-No it shows the incorrect acccount name, Still the private one, despite having it on "disconnect from facebook".And also I currently have my Spotify uninstalled from my app, untill I can sort this out.
"If you log in using your Spotify username (not your email address) are all of your playlists there?"
Yes all of my playlists are there.
Logging in using that username and password should be all you need to do to get to the right account then.
If you want to change the Facebook account linked to that Spotify username, in the desktop client go to Edit/Spotify > Preferences > Social Network > Disconnect from Facebook and then reconnect with the correct account 😉
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Still it says that it's logged on my private account.
I don't have a single clue why it keeps on saying that. I remember registering my spotify for my other facebook almost a year ago, but now it seems to have forfeited it.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…