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I can not renew my subscription

I can not renew my subscription

I am a premium subscriber on Spotify and this month received an e-mail that the payment was not made .... The following message appears:. "Oops, it looks like your card or payment service is a bad day do not worry, nothing was charged. Try again or choose another form of payment. "
Are days that I try to update the card, including the previous and the cards are to limit and functioning normally ....

I think the gateway for charging Spotify is not working

 

 

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1 Reply

Hello!
Sorry for the inconvenience 😞 Please contact Spotify support using their Twitter or contact form.
If they will reply with a no-reply email, reply to it, even though it is a no-reply.
Have a great day!

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