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I had Spotify premium and invited my husband under duo. Why can he not get

I had Spotify premium and invited my husband under duo. Why can he not get

He has apple and I have Samsung but he can't get his benefits
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1 Reply

Hey there,

 

Thanks for reaching out.

 

The manufacturer of the device shouldn't matter in this case 🙂 I recommend making sure he has successfully accepted the invite and is using the same account within the app that he used to accept the invite.

 

He can also visit https://spotify.com/account to check if he's part of the plan.

 

Let me know how it goes!

MaximSpotify Star
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