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Log in with my email, but someone else has their facebook attached to my account?

Log in with my email, but someone else has their facebook attached to my account?

Plan - Family Premium

Country - Australia

 

Device

Doesn't matter. Multiple.

Operating System

Multiple

 

My Question or Issue

 When I log into the Spotify application on my MacBook Pro or Windows 10 desktop with my email address I have someone elses account come up. I have read a few people have had the same issue and it is because someone has linked their Facebook account to my Spotify. Can someone help me unlink it so that I can get my music back?

 

Some little spanish kid has taken over my account 😞

 

Thank you.

Reply
3 Replies

Could you change the email in the account? If you visit Spotify.com > Profile > Account > Edit your profile you can change the email to one not associated with your Facebook, this may help. 

I can see my email address there, but can not change it.

Hey @user-removed.

 

I would follow the steps on this support page here. That should have all the info that you need 🙂

 

Let us know how it goes! We'll be right here in case you need us.

 

Best,

 

P

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