Not able to log in using my email and password?

[washington2]

Suddenly my cell phone IPhone5 Spotify icon ask for my username and password, but its not allowing me to log in and giving me a message " Login failed Unable to login, either username or password is incorrect. Have yo signed up for Spotify account?"

Does Spotify have a phone number I can call to speak with a representative?

Thank you.

[osornios]

Hey @washington2,

Try logging into your Spotify profile on your browser here with your email. If necessary, you should ask for a password reset. Your username will be displayed after you login.

After that, be sure to use that username, instead of your email address, to login to your account.

Hope it helps. 🙂