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Saved songs disappeared

Saved songs disappeared

 

 

Hi everyone,

Someone or something accessed my account and deleted all my saved songs, I have changed my password and logged my account off from all devices, but ALL my saved music is gone.

I like to store music by pressing save without putting them in a playlist.. PLEASE tell me there is a way to get them back! Maybe rollback my account to before 30-12-2018? 

 

I have a family premium account and the issue is not platform based (i.e. android or PC client) it's account-wide.

 

Kind regards 

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1 Reply

Hey @WoutervLeeuwen,

 

I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this. I hope this helps!

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