Singed up for spotify free trial, not giving me my 30 days?...

[Mojo4133]

I signed up for the premium account, and the 30 day free trial that comes with, signing up goes through the motions but when I hit confirm payment after entering my card info, it redirects me right back to the select subcription info page. Dosnt say my transaction was denied and dosnt even keep my payment info entered in my account. I have tried signing up on 4 devices with the same outcome every time, and used another card. Whats going on?... Has anyone else had this problem, and if so, how did you fix it?

[Liam]

Hi there, and welcome to the community!

Have you tried another browser? Please could you delete all cache and cookies, and make sure your card is active and valid, and is capable of international purchases?

Liam