Songs stopped and skipped randomly

[GuillaumeLeRoy]

Plan

Premium

Country

France

Device

Android (Huawei P20) & Windows (Laptop)

Operating System

My Question or Issue

For almost one week, i'm experiencing a very annoying problem with Spotify on both devices Phone and Laptop. Each time i play a music from my playlists, spotify stop the song in the middle to switch with another random one that i don't known nor never listenned. I saw that i'm not the only one who faces of this issue.

I did everything that i could and try to troubleshoot (read several comments on the web) but nothing has changes.

Guillaume. L

[OneByBoo]

Hi there @GuillaumeLeRoy,

thanks for reaching out !

I'd recommend following the steps provided here and then here make sure your account is completely secured.

After the steps have been taken, please give your account 24-48hrs to see if the issue persists.

If it does, please reply back to the post and we'll continue from there.

Waiting on your update 🙂