Spotify Student

[Mukmu]

Hello,

I tried to sign up for the Spotify Student Discount, but upon trying to verify my student status, it failed. I tried again (I imagined that if I entered payment details a second time, Spotify would recognize that I had already entered this information). After failing to verify my status twice, I see that my card was charged twice. But the receipts in my Spotify account do not show any transactions.

How does SheerID even work? It seems they need a different way to make it work properly based on how many people are having issues with verification.

[MattSuda]

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

[myra_22]

I was charged like 4-5 times