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Stuck in "Enter your payment details" page

Stuck in "Enter your payment details" page

I would like to upgrade my account to Premium.

While I choose paying with VISA, however, it stucks at the page as the image below.

 

 

I tried with many browsers, but no one works.

Please help, and sorry for my poor English.

Reply
1 Reply

Hi there! I recommend reaching out directly to Spotify Support. They can be reached through their Twitter Page @SpotifyCares or through the online contact form.

Make sure to check your inbox and junk folder for an email from Spotify. Once you get it, make sure to reply back right away, even if it says it's from a "no-reply" email.

Cheers!



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