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Unable to log in with phone number

Unable to log in with phone number

Guys I need your help seriously

I purchased 3 months premium with my mobile no and I listen songs for 2 days but after that I  I reinstall this app ,

Now I am trying to login with that Mobile number and failed again again

App shows message " try again " or " try after some time "

It's been one week I can't find solution

 Tell me something about it 

 

 

 

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17 Replies

I am unable to login on my desktop using my phone number to my existing account. Any suggestions?

Every time I try to login via phone number they say 'You can also try with different numbers' please help me what should I do I don't want to loss my data and playlists. Thanksyou

And if I try with browser they say 'Check your number '

I can't sign in with my phone number in Spotify mobile. The browser is also not working. I'm from india I've been using that account for 3 years

same my problem 

Hi everyone,

 

We're aware of a technical issue with logging into Spotify using a phone number. Our tech folks are not able to confirm when this will be resolved at this time. If you're having difficulties, we recommend using an email address for Spotify instead. If you haven't already, you can set up an email to your account by following the steps here.

 

The Community is always here if there's anything else you need assistance with.

 

Cheers!

YordanModerator
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But that will loose all our playlist if we make a link through email account. Kindly resolve this issue.

Hey @nimii,

 

Thanks for the reply.

 

Connecting an email to your account will not change anything on your existing account. Refer to the steps above and let us know how that went for you.

 

Keep us posted,

 

Cheers!

DianModerator
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I'm facing same problem and I want my account back. 

So, spotify team I request you, please help us recover our account 😞 

(Is there any chance of recovery, if that account is logged in my smart TV?) 

 

Hey @bhwwish

 

Thanks for posting in the Community.

 

We advise you to reach out to our customer support team to aid you in the account recovery. Here is how to contact them.

 

Let us know how that went,

 

Cheers!

DianModerator
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I signed up with phone number and never noticed the user name. But one day I logged out and now I can't get it back

Even after trying for several times with the correct number i couldn't login it says try again all the time

Hey there!

We merged your posts to this thread, hope you don't mind!

Please take a look at the replies above.
Should any questions arise of course, do let us know and we'd be happy to help :)!
Tip: Checking out this FAQ may also be of use 🙌🏼
Cheers!

VasilModerator
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The problem is I already logged out, so I cannot log in via phone number anymore to connect my account with an email 

Hi @Phoebelism,

 

Thanks for reaching out. In that case consider reaching out to our support team as @Dian suggested. When doing so, make sure to have all your payment info on hand, as those will be necessary for search and verification.


Hope this helps.

JoanModerator
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I bought Spotify premium on 7 Sept 23 for 1 year but I can login in from my phone number and from my mail it is not showing my premium account. I even had the mail of payment. I want Spotify team to help me as soon as possible.

  I reinstall this app ,

 

Now I am trying to login with that Mobile number and failed again again

 

App shows message " try again " or " try after some time "

 

It's been one week I can't find solution

 

 Tell me something about it 

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