Unidays discount not being applied.

[Nige111]

A few months back I recieved an email telling me that my unidays discount would run out unless I verified my continued attendence at my uni - which I did, and my spotify account gave me a message along the lines of "unidays subscription extended", yet I was still charged the full £10 for my last payment, and my profile says that my next payment will also be £10.

Any ideas what's happening here?

[MichaelW]

Hi there,
Welcome at the Spotify Community!

I would suggest you to get in touch with Spotify so they can check this out for you.

You may get in touch with Spotify via their Twitter page (@SpotifyCares), or by following this link to send an e-mail.
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