credit-bundle

[miguelwynn]

I have been charged 60 Euros by Spotify for a seemgly non-requested service called "credit-bundle". Please, who know what kind of product/service is it?    

[meahtenoha · Accepted solution]

Hi miguelwynn - I'm sure our payments team can help here. However, as this is a payments query it will need to go via the contact form.

Be sure to respond again if you receive an automated message directing you back to the forums--thanks!

[miguelwynn]

Many thanks Meredith. I have just used the contact form and expect a reply within the next 24 hours. Anyway, could you tell me about the concept f "credit-bundle"? 

[meahtenoha]

Hi miguelwynn - 'Credit bundles' refer to download credits from the download store. 

I can see a member of the team has already gotten back to your case. The team can keep helping via that email.