not recognizing account details

[christiffer]

have had spotify for some time, remembers my user name and password and lets me on my account screen but remains offline and says my username or password is wrong which it cant be. because of this cannot play anything or upgrade my account.

[Richard]

Hey christiffer, welcome to the Community.

Have you tried a password reset yet?

Here's the link - http://www.spotify.com/password-reset/

That ought to work things out I reckon.