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the e-mail my Spotify account was connected to doesn't exist anymore, I can't log in now

the e-mail my Spotify account was connected to doesn't exist anymore, I can't log in now

Hello, well basically my problem is the above.

My e-mail account expired and I forgot to renew it, so now it doesn't exist anymore. The problem is that my Spotify account was connected to that e-mail. When I´m trying to log in with that e-mail and the password it doesn't work anymore. There's no Facebook account connected.

I guess I will have to make an entirely new account but if that's the case I don't know if they are still going to debit the money from the old account, which is what I expect.

I'm really hoping someone here has good advice for me,

thanks in advance

 

Plan

Premium

Country

Germany

Device

Samsung Galaxy s8

 

Reply
1 Reply

Hello @user-removed, 

Thank you for reaching out here in the Community!

If you no longer have access to the email address associated with your Spotify account, you can contact Customer Support and they'll be happy to update it for you. 

 

If you still have access to your account in your browser, you can edit your email on your own in your Account overview.

 

For more details make sure to check this Spotify Answer

 

I hope you'll find this helpful! 

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