Can't add songs to certain playlists on the phone

[Pinkgal27]

Plan

Premium

Country

USA

Device

Samsung Galaxy 23+

Operating System

Android 

My Question or Issue

Can't add songs to certain playlists on the phone but can with no issues on web 

[Joan]

Hi there @Pinkgal27,

Thanks for reaching out. Could you elaborate a bit on what the exact behaviour you have is? Namely the following:

• What exactly happens when you try to add songs? Do you get some kind of error? What does it say?
• Is this on all devices or only on your phone?
• When did this start happening?
• Which playlists are affected?
• Screenshots or a video of the behaviour. If the files are too large to attach here in the Community, you can send them to us via Google Drive or as unlisted YouTube videos.

With this information, we’d be happy to investigate.

Keep us posted.