Pause / Play Not working broken

[monkleto]

Within the last few days my pause/play buttons have stopped working.  

I used to be able to ues the media buttons on my Logitech Keybard as well as my Logitech Headset (which is wireless bluetooth).  These include pause/play, stop, volume, and Next / Previous song buttons.

Today they are not working at all.  As of at least Weds last week they were.  I tried reinstalling spotify and rebooted multiple times.

Has anything changd that would cause this?  Or is there something in my Windows 7 64-bit environment that happened, that would unassociated Spotify to these hotkeys?

Thanks!!

[Mokedoke]

Same thing happening with me. I have a Razer keyboard and a Logitech G500 mouse with play/pause buttons and I can verify that they are not working only with Spotify because it works with Windows Media Player as well as YouTube.

[Peter__]

Does it work when Spotify is in focus?

[Mokedoke]

Nope, tried both with my mouse shortcut and keyboard.

[colwellkr]

I am having the same issue. noticed it about a month ago and is becoming quite annoying. It fails to work on the hardware keys of my laptop and my desktop's Razer keyboard. Both computers run Windows 8.1 x64.

[wrestler05]

I am on a Mac and after the latest update from Spotify I lsot the ability to use the these media keys.  I had been limited by making sure Spofity was the last used media app o nthe computer for them to work which was a pain, but doable.  Now even if Spotify is active and open with focus I cannot use my media keys to pause or play.  I am on a Mac running 10.9.5.

[apcarney88]

"pause" button functions as the "skip back" on the first click and then will resume normal function once "play" and then "pause" are hit again consecutively.   

[cshanty]

This problem just started with me.  Has anyone found a solution?

[user-removed]

My keyboard's Play/Pause button doesn't work in Spotify, even when it's in the foreground. But it works perfectly with MusicBee. I'm running Windows Tech Preview Build 10074.

[cincyshirm61]

I also have a Razer blackwidow ultimate keyboard and it seems like 2-3 Spotify updates ago was when my media keys stopped working.  This is a huge inconvenience as I am a heavy virtual desktop user and am now forced to switch to the desktop Spotify is on every time I need to pause or skip a track.  I am paying for premium, please fix this!

[adamrprice · Accepted solution]

I have the same problem from time to time. It seems that GooGle Play Music takes control of the shortcuts (at least this is what happens on my MacBook). I have Chrome and to fix it, I followed these steps:

• Open Chrome
• Choose Preferences in the Chrome menu in the menu bar
• Click Extensions in the left sidebar
• Scroll all the way to the bottom of the page
• Click Keyboard Shortcuts
• Look at the key bindings in the Google Play Music section
• Click the X in each dropdown box so that each box looks greyedout and reads 'Not Set'

Hopefully that helps some of you. 🙂

[cincyshirm61]

adamrprice! Incredible, I feel like such a n00b, I had no idea chrome had this keyboard shortcuts section and sure enough, those keys were set for google play music.  I haven't used that service in a several months and did notice this change after a Spotify update, but apparently I was wrong, maybe it was after a chrome update?  Thank you very much for this help!

[adamrprice]

My pleasure! Glad I could help. 🙂

[giukossev]

mine also happened on a mac keyboard.

[bbenedet]

I messed around with this so much before finding this! You fixed it. Thank you so much!

[CrimsonBlade]

Thank you Thank you so much man or girl. Man, I had this problem for 5 months thanks!

[jlco]

I don't have this under extensions. Maybe if I try disabling the Skype extension, since I use desktop Skype...
I am using Windows 10 x64 bit, and I am using a brand new pair of bluetooth headphones. The play/pause doesn't work, but skipping tracks works just fine. Maybe it's trying to answer Skype calls, but I don't have Skype open.

Every time I try to pause/play, it seems as though the headphones disconnect for a few seconds. (I actually know this because the headphones say "connected" each time they connect.) However, the computer doesn't switch to its speakers for some reason.

[spanky495]

Perfect!!!  Thank you! Thank you! Thank you!

[imbobertrobert]

Disabling Google Play Music worked for me! You are a life saver, I knew trying to switch to GPM would screw me over if I ever wanted to go back to Spotify.

[12126774827]

You are god thank you