I lost all my playlists and my ID has been changed.

[user-removed]

Hi,

I've closed apps platforms option on facebook two days ago. I relased that spotify disconnected on my pc.  I've opened the option again on facebook but when I try to log in on spotify, it couldn't open. I saw an option log-in window that "first time use" option. I clicked it and log-in on spotify. I saw that my ID has been changed and my all playlist lost. I rtried everything. I read all topics on forum but nothing changed

I need my old ID and all my playlists as soon as possible pls!

[user-removed]

my old ID is 11120233315

my new ID: 11149433448

[SuperWisdom]

Hello!

I'm sorry, that your having problems, please use this contact form. Reply to the no-reply e-mail, and someone from support will help you! 🙂

[user-removed]

Hi  @user-removed ,

Try logging in with your old ID  11120233315 as your username and your original password.

If all else fails you can always contact Spotify's support team here: https://www.spotify.com/us/about-us/contact/contact-spotify-support/?contact

After you fill out the form, you should get an automated email response. Just reply to that email again (even if it says no-reply) and a Spotify support staff member should get in touch with you shortly.

Hope this helps!

[user-removed]

yes I tried old ID and password but I couldn't log in. I am going to contact support team thanks for your advice .

regards

[Peter__]

Support will need to lend a hand, you can't log in using that ID (from a Facebook account) unless you manually went through the device password process which is required to log into some devices like Squeezebox.