Carplay issues

[JulianNL]

Plan

Premium

Country

Netherlands

Device

Iphone 15

Operating System

IOS 17.5

My Question or Issue

Hello, I have a quite annoying bug with Spotify in the car with CarPlay. Every time I connect my phone WIRED to my carplay system, I cannot start music from carplay. So when I press play, everything kind of freezes and I can't hear any music. if I disconnect carplay the problem remains. What I always do now is connect my phone and then manually press Spotify play on my phone and not via my CarPlay display. As soon as I do this on my carplay system, Spotify stops working and I have to force close Spotify via my phone. I have had this ever since I had a carplay system in my car, which has been 3 months. I thought this would be quickly resolved in an update, but now that it still doesn't work, I am writing this article. I use spotify version 8.9.32.586. I have also tried uninstalling and installing the app, but unfortunately this does not work

[MartinT]

Hey @JulianNL, 

Thanks for reaching out to the Community!

Sorry to hear about this inconvenience, have you tried connecting another phone to your car via a cable and does the same thing occur there? 

We'd recommend clearing your cached files, check out this article we have on the topic. 

Keep us posted on how it goes.