Easy access to listening hours removed?

[gladial]

Plan

Premium

Country

United Kingdom

Device

iPhone SE

Operating System

iOS 17.2.1

My Question or Issue

A section was added to the side menu (when you’re on the home page and you click your icon) some time ago that allowed you to quickly access your plan and through that, your audiobook listening hours. It’s recently been removed, making checking your listening hours a complete chore again. I don’t understand the reason why this small but very helpful thing has been done away with. 

[Joan]

Hi there @gladial,

Thanks for reaching out. The place to check your remaining time on mobile should be under Settings and then under Premium plan. Can you check there and let us know what you see? If the feature is missing, send us some screenshots so we can look into this further.

Hope this helps.

[gladial]

I know that it can be accessed there, but it takes a lot longer than the button that used to be there. I’m just curious why it was removed after not even being there for very long? 

[Susan_GP · Accepted solution]

Hi @gladial,

Thanks for keeping in touch. 

We’re always testing possible improvements and new features, so you might see something on the app that other users don't and vice versa, or get a brand-new feature for only a temporary period. 

We understand you liked that option to track your Audiobook listening time, and we appreciate you taking the time to let us know. We always aim to improve, so we’ll get this passed on to the right team.

In the meantime, we recommend keeping your Spotify app up-to-date to guarantee you get the latest features.

If you have any questions or need anything else, the Community is here for you.

[gladial]

Okay, thank you for the explanation. Yeah, it was really helpful as the way to see it right now is a bit longwinded.