Lyics sharing / Canvas still not working

[Daddymxhdi]

Plan

Premium

Country

Azerbaijan

Device

iPhone 7

Operating System

iOS 15.6.1

My Question or Issue

Lyrics sharing button is not showing. Also i couldn't activate Canvas. Cause there's no option to choose "canvas"

[MateusM]

Hey @Daddymxhdi! Thanks for sharing this here and welcome! 

Have you seen the canvas option on your account before? If so, can you check if the Data Saver option is OFF under Playback? If it doesn't help, can you try restarting the app and logging out/in twice?

Looking forward to hearing from you. 

/Mateus

[Daddymxhdi]

Hey! thanks for ur response, yes, i got canvas feature before, but now, i can't find it, also the data saver mode option is already OFF. I already tried to log out from my account and log in again, but it didnt work.

[MateusM]

Hey @Daddymxhdi! Thanks for getting back to me!

We're sorry that you're experiencing this issue!

Since you have already tried all the steps above and still can't see the canvas feature, I recommend you create another Spotify account and transfer your data, like Playlists, Liked songs, and Followers. But don't worry! The Spotify Support team can help you with these steps. You can do so through any of these channels.

Hope this helps. If you have any other further questions, please, feel free to contact us here in the Community. We're here to help!

Take care.

/Mateus