Not staying in one playlist

[desain94]

Plan

Premium

Country

United States

Device

iPhone 12

Operating System

iOS 10

It’s a bit hard to explain, but I’m having trouble with Spotify not staying in one playlist/album I’m trying to listen to. I click on a song in the playlist/album, listen to it, and then it just jumps to a random song, sometimes not even from one of my playlists, just an artist I’ve listened to before. Anyone know what I’m talking about?

My Question or Issue

[Alex]

Hi there @desain94,

Thanks for the post.

This can be caused by three things:

• You have previously loaded items in your queue. It's a good idea to click the Queue button and then Clear queue.
• On your mobile, make sure the Enhance button is switched off. If this option is turned on, it will insert similar songs to your playlists.
• Switch Shuffle off (Gray), and try playing some music again.

Let us know if that helped.