SPOTIFY PREMIUM WILL NOT REGISTER ON IPHONE 5

[EmilyERule]

I've always used spotify and recently lost my debit card, so the payment was cancelled. When I went to put in the new card numberit wouldn't take it. Ive gotten reciepts saying the purchase went through, but it's still showing as a free account on my phone.

[jeremygoh]

Since this question might require you to provide your account details or identifiable information which might require extra verification and given this is a public website which anyone could access and view,
I would advice you to contact a Spotify Advisor through the link below, and if you receive an automated reply, just reply back to that email (its for spam prevention purposes) and you should get a reply within max 1 to 2 business days.
https://www.spotify.com/about-us/contact/contact-spotify-support/

You could also alternatively reach to @SpotifyCares via twitter at www.twitter.com/spotifycares and their response time is also pretty quick!