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My account dissapeared

Hi!

 

I had an spotify account for several years. At the beginning it was related to my email but after i while it was connected with my FB account. A couple of months ago I disconnected by mistake my FB account and my Spotify, and i lost all my info!! It was that my account never existed! Finally i arrived to reopen Spotify with my FB account. And my suprise was that my playlist, my premium, my friends.. everything was dissapeared! It was like start from zero! That was not good at all but the worst is that i realize that Spotify continues to charge me 9.99eur for my Premium that no longer exists!! (i checked and my account says that i am using Spotify free)

 

Please, can anyone help me with that. I lost all my info and i guess i can't no have it back but i am also paying for a premium that i don't have anymore!

 

Thanks!

 

Ana

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