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Hi.
I've mailed Spotify three times about this problem. First on September 26 and then on October 3 and again today but Spotify has not replied. Since July I have been charged for two Spotify accounts. I need that to stop and I need to be refunded.
I did get an automated reply and the case number is
Spotify Case # 01856837
It is very poor service and the fact that Spotify does not have a phone number on their website is also poor. Until I had to deal with the support I was very happy about the product but now I am thinking about cancelling my account.
Solved! Go to Solution.