Can't log on with spotify with Facebook

[etl54321]

My Facebook account is connected to the wrong profile. but my email is also connected to the wrong profile. Mu plaulists dissapeared also. Mu other account exists but I have no wya of logging into it.

[etl54321]

Bump. This started after I logged in with my sisters Ipad. It conected to her account somehow.

[Peter__]

Hey! Welcome to the community 🙂

Sounds like your Facebook account has become tied to your sisters real Spotify account, which means your Facebook created Spotify account will be lost in limbo in the system somewhere. If you could get in touch with the customer services team directly using the online contact form they should be able to get your account restored for you. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Alternatively, if you prefer support via Twitter, please tweet @SpotifyCares.