Confusion about Family Premium subscription

[maddie518]

I just upgraded to Family Premium from the normal subscription. The normal subscription was supposed to expire on the 19th.

Now it says "Your subscription renews automatically on 11/14/16. You'll be charged ₱194." What does it mean? I'm confused.

Did it mean that I was charged for the upgrade now and will be charged again on the 14th? Which means double payment? And why is the renewal too early?? Just almost 2 weeks away..

Also, what happened to my solo premium subscription? Was it dissolved automatically when I upgraded? Or I'll still be charged on the 19th???

Please answer!!! Thanks

[Maxim]

Hey @maddie518,

When you upgrade your subscription from regular Premium to Premium for Family, any remaining time you've already paid for is converted into a Premium for Family subscription. This can bring your next payment date forward.

[maddie518]

So I was really charged when I upgraded and will be charged again on the 14th?

Or I'll only be charged on the 14th?

[Maxim]

Yes you were charged when you upgraded and the remaining time of Premium has been added to your Premium for Family subscription.