Help Wizard

Step 1


I dont remember My username or email

I dont remember My username or email

I recently restored my phone and now i can't access my account because I can't remember what email and username I used. It would not be a problem if I didn't haven Spotify premium, but now I can't use something that I pay for... 😞 😞
1 Reply

Hi, @Dejan91!


Welcome to the Spotify Community, we're glad to see you're part of the band.


Let's try to figure this out. Can you check the receipt we send to your email inbox? Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.


You can also try to find your account username with the steps here


Let us know how it goes. 

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