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Still being charged for cancelled premium

Still being charged for cancelled premium

You had a deal going around 6 months back, sign up for one month of premium and get 2 extra months for free. I signed up and payed $12.99 or whatever it was, then cancelled straight after, just to be sure I wouldnt forget and get charged later down the line. Ive been travelling since and just noticed ive been getting charged every month since. Im going to be needing a refund on this thanks.
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You should contact Spotify via their contact form here:

https://www.spotify.com/us/about-us/contact/contact-spotify-support/?contact

 

 

What's a Spotify Rock Star, and how do I become one?

Hello

 

Sorry to hear about this!

 

To get a refund you need to go here

 

from the first dropdown select "paying for Spotify"

 

from the second dropdown select "I cancelled my account but was still charged"

 

in the text box explain your situation

 

The support team will then reply back as soon as possible.

 

If you get an auto reply in your email, all you need to do is reply back to it (usually doesn't happen, but sometimes the system does this to prevent spam emails to support)

MattSudaSpotify Star
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