Want to cancel but don't know password

[Gracefleury0124]

I don't have an email adress, tried to make one my account would correlate with but it said it was taking. They keep charging me and I don't know how to cancel, help!!!!

[user-removed]

Sorry to hear that you have been experiencing payment problems. Since we can't help you with this issue, you should contact Spotify using the contact form. Click 'Subscription', then 'I want to cancel my Premium subscription and switch to Spotify's free service'.

[RodrigoPalma]

Hey @Gracefleury0124, welcome to the Spotify Community!

In this case, we recommend you to reach out to us via email, Facebook or Twitter. This way, we'll be able to take a closer look at your account and see what we can suggest.

Let us know how it goes and if you have any other questions.