Premium Family for kids

[hc5d-uyzg_rj]

As it appears, Spotify is going to remove my kids from my Premium Family account, possibly because they don’t spend the whole time living with me (father)? That seems pretty unfair to me.

[Julian]

Hey @hc5d-uyzg_rj, welcome to the Spotify Community!

If you received an email letting you know they'll be removed from the plan, you don't have to worry. In this case, they should have received a similar message to the email addresses in their accounts. We suggest that they open that message from a computer and enter the same address information you used when you created your Premium for Family plan. That way, they'll verify their address and their accounts won't be removed from the plan.

Let us know if that helps.

[hc5d-uyzg_rj]

Yeah, seems it worked , thank you!

[Alfredo]

Hey @hc5d-uyzg_rj.

We're glad to hear everything is back up and running!

Feel free to open a new thread if anything else comes up. We're here to help.

Have a great weekend 🙂