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I was about to get a premium account for students, but it occured to me that I can still use my free month of premium. then, I close the window after I put my credit card information. I recived an sms from my bank that I already paid the fee. I can't resume the process. please help I paid 5 euros for nothing!

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1 Reply

Hey @Roya1,

 

Would you be able to cehck if the payment is pending? for me? If the payment is pending, that means that you haven't been charged yet, and the money will be returned to your account within 48 hours. 

 

Pending payments are caused when SheerID, Spotifys verification and eligability partner, can't verify your student status.

 

Cheers,

Tim

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