Free trial says 30 days on website but I got 7 days

[JZerafa]

I just signed up for the 30-day free trial that is currently being advertised on the Spotify website and was notified by the website that my free trial subscription will end on the 26th of February, but as soon as I accessed Spotify on my phone, it said 'Congratulations, you just started your 7-day free trial' or something along those lines. Did I get 7 days free or 30 days? 

[Billy-J]

Hi there!

Thanks for reaching out. I’d be glad to do some troubleshooting steps to determine the next steps on this issue 🙂 

Have you checked your account information? If not, you can log in to your account on spotify.com, and scroll down to see your subscription status.

Sometimes this may be an error, but if it still says “7 Days” on there as well, then please contact Spotify Support, here.

Have a great day!