I happened to linke my bank account to the unknown Spotify account on my phone.

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I happened to linke my bank account to the unknown Spotify account on my phone.

WonderV
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Lately, I have changed my plan to Spotify Premium. But I have just found that the Spotify account I use in my phone is not mine but the unknown. I have no idea how the account were logged in in my phone. I would like delete the payment method from that unknown account. But I could not do anything because I could not log in that unknown email. What should I do? Would it help if I change my debit card?

 

Thank you.

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Re: I happened to linke my bank account to the unknown Spotify account on my phone.

Rock Star 16
Rock Star 16

Hi there @WonderV,

thanks for reaching out !

 

Despite the fact we're dealing with an unknown email, i would like you to use this help page to locate all accounts listed with your details.

 

Then, reach out to Support using this "About Us" page and have them take a closer look at your account and payments.

 

Hope this helps 🙂

OneByBooRock Star 16
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