My Card Was Charged Twice

[noellehoyne]

Hello! I was hoping someone could help me. I've checked and I don't have two accounts open with Spotify, but my card was charged twice. I checked my recipts on Spotify and compared them to my statement and according to Spotify, I was only charged once on 3/13. However according to my statement, I was charged on 3/9 and 3/13. Is there someone who can help with this?

Thank you!

[FabianS_Bogota]

Hey @noellehoyne!

That's not cool, but it seems a job for the support team. They'll take a look at your payments to help you out.

You can reach them over Facebook or Twitter at  @SpotifyCares or via email here.

Take care!