Help Wizard

Step 1

NEXT STEP

Account exist but it does not exist

Account exist but it does not exist

Plan

Free/Premium

Country

Finland

Device

(iPhone SE (2020) / (PC)

Operating System

(iOS 14.3) / (Windows 10)

 

My Question or Issue

So, I try to sign in to spotify for artists and spotify both, it says spotify account doesn't exist, so ok I go and test registering, it says that this account exists, but cant reset password because it doesnt exist

Basically cant sign in cause account doesn't exist but password cant be reseted because it doesn't exist although it exists when trying to register

 

If you didn't quite understand, take a look at the attachment please.

 

I am in much confusion

what.png
Reply
1 Reply

Hey @RoarSecondAcc, thanks for reaching out to the Community!

For this particular case, I'd recommend getting in touch with Customer Support. They'll take a look and do their best to help.

Have a nice day!


Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts