Account got hijacked

[iCjn]

My account is being used by someone else randomly, ive done everything i can except cancel my subscription, changed my fb account password (my account was created with fb) and its really frustrating that Im paying for something I dont have 100% control over. Need help asap to get this hacker out of my account.

[Maxim]

Hey @iCjn,

I'd recommend taking a look at this support article: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/.

[iCjn]

ive followed the instructions to no avail. the person still has access and is constantly changing playlists on my account

[Maxim]

Okay, if you've completed all the steps listed in the support article, you should hear back from Support within 24-48 hours. 🙂