Help Wizard

Step 1

NEXT STEP

Add support for Google ChromeCast

Add support for Google ChromeCast

My account says I am not on the Premium Plan and that there are no payments and no Payment Methods for my account. So why have i been getting charged every month. I have not used my spotify account in over a year. I need answers and full refund since the first withdrawal.

Spoiler
 
Reply
1 Reply

Hey @TxFlorecita  and welcome to the community!

I suggest reaching out to the official support team by using this contact form: https://www.spotify.com/about-us/contact/contact-spotify-support/.

If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.

Suggested posts