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Can't download purchased music

Can't download purchased music

Hi! Yesterday I purchased 10 songs and the receipt is in my inbox, but I can't download the music. I tried to contact the support team, but the msg I got is that i should post my topic in the spotify forum. Anyone can help?

Thanks

N

Reply
1 Reply

Hey! Welcome to the community 🙂 

 

If you reply to that automated email that told you to visit the community, it will be passed internally to a member of the team for you. 

 

Whilst you wait for a reply, can you describe in what way you can't purchase music? Maybe I can help 🙂

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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