Cancelé mi cuenta pero aún me siguen cobrando el plan individual

[#1]

Hace como tres meses cancelé mi cuenta pero me siguen cobrando como si tuviera el plan individual, como ya no tengo la cuenta no puedo hacer ningún cambio y quiero que me dejen de cobrar

[Vasil]

Hey there,

Thanks for reaching out! Hope you don't mind us replying in English.

When you say that you've cancelled your account, do you mean you've deleted it? If not, I'd advise going through this FAQ article about being charged after cancelling a subscription.

If you believe you may have more than one account and that the second account is being charged, this page here can help you locate it 🙂

We're of course here for you should any questions arise!
Cheers 🙌🏼