Cancelled my subscription but money took out of my bank account

[#1]

I want refund as I didn't budget for the 9.99 took out of my bank

[Alex]

Hi there,

Thanks for reaching out about this in the Community!

Sorry to hear that this has happened. 

It's best to go through the steps listed in this support article in this situation. It's also a good idea to check your account page and make sure that your subscription is cancelled. You should've received a confirmation email when cancelling the subscription, so check your inbox + spam/junk folders for the one as well.

Hope this helps.