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I wrote already to the support but of course I will probably receive an answer on 10-12 weeks, since we all know the **bleep** service of the spotify support. Anyway I open an account and the country was setted as USA even if I wasn't there. Now I'm in Germany, my country and I cant do anything because I cant change the country at all.
I wrote already to the support .. my case is: Spotify Case # 01655927
Is there someone who could help please?
Thanks
Solved! Go to Solution.
It doesn't appear that the system will currently allow you to change your country to Canada if your account is already registered in another country (it assumes since Spotify isn't yet available in Canada you will be creating a new account).
Spotify support will be able to make the change manually for you. Quickest way to get in touch is normally via Twitter: @SpotifyCares.
Otherwise, reply directly to the email with the case number in it and that will bump your case over to an adviser. 😉
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Issue was solved via twitter very quickly!! Thanks for the help!
@lost_in_light - Are you definitely accessing the web page from an Icelandic IP address? Check here:
http://www.maxmind.com/en/locate_my_ip
If yes, try a different browser if possible as sometimes that can make a difference for some reason!
Otherwise, reply directly to that automated email pointing you to the FAQs and community and that will bump your case over to an adviser who can lend a hand.
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Hello!
It will not let you change your country here?
Hope this helped 🙂
no it's grey .. that's the common problem lots of ppl have ...
and I never put USA ...
Hello again!
Do you have a payment method attached to your account? Check here, if you can remove it, or click on the "read more..." under the greyed out "USA" country setting and add one from the country you are in now.
Hope this helped 🙂
I don't understand for which reason I should pay to change my country since the mistake is from spotify. I just want a free account that works ... is it possible??? this is absurd .. really
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
the support answered me .. apparently there are 2 accounts with the same email .. one made using my email address .. and one made with facebook .. they say they will delete one .. no idea when they will do it 😉
It doesn't appear that the system will currently allow you to change your country to Canada if your account is already registered in another country (it assumes since Spotify isn't yet available in Canada you will be creating a new account).
Spotify support will be able to make the change manually for you. Quickest way to get in touch is normally via Twitter: @SpotifyCares.
Otherwise, reply directly to the email with the case number in it and that will bump your case over to an adviser. 😉
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Issue was solved via twitter very quickly!! Thanks for the help!
i cant change my country settings, the FAQ link they want me to go, dont exist and now i cant listen anything
Hi Guys...
I have been having the same problem whit my login through Facebook. I keep getting a 404 error, but I cant change my country whitout login my account. How can I do this?
Tks
😉
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Germany...
But I have been able to login to Spotify with Facebook for the last week... Today, for whatever reason, I am unable to login with my Facebook credentials. I am still able to login to Facebook with no problems, but Spotify said my username or password is incorrect. And, said: update your account or change your country. But how can I do this???
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
So, now I'm use another account just look for answers about this.
My last country was Ireland. I would like recover my last account whit Facebook login.
Now I'm looking my Spotify Facebook account through my another account, and it disappeared. OMG
Hi guys!
I moved from Chile to Canada and I cant use my account. Can you help me please?
Thanks!
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
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