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Free trial-missing songs

Free trial-missing songs

I just started my 30 days free trial but most of the songs i have saved in my songs list won't play offline. I even tried canceling the free trial sub. and starting it again but a bunch of songs still wont play when i go offline.
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1 Reply

Hey @Chillinb33!

 

Thanks for getting in touch with the Spotify Community. We'd like to help. 

 

In this case, follow these steps: 

 

  1. Log in to your account page on our website and click Offline devices in the menu on the left. 
  2. Click REMOVE ALL DEVICES.
  3. Reinstall the app. Here's how
  4. Re-sync your offline tracks. 

Let us know how it goes or, if you have questions 🙂

 

Sophia, 

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