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Getting charged twice

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Getting charged twice

I just got a massage from spotify that they are going to take 10€ from my bank account for premium this month. But I already paid for this month via ideal. So why do I have to pay again for June. If I already did that manually?
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Hello!

Could you please verify when is your next renewal date on your account settings.

Maybe the payment Spotify notified you about is from the month after the one you already paid.

If it says it will be on August, then you shouldn't worry.

Let me know what you see.

 

Hope this helps! ♫



This was a post by DasPeter
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3 Replies
Marked as solution

Hello!

Could you please verify when is your next renewal date on your account settings.

Maybe the payment Spotify notified you about is from the month after the one you already paid.

If it says it will be on August, then you shouldn't worry.

Let me know what you see.

 

Hope this helps! ♫



This was a post by DasPeter
If my post helped you to fix your problem  -  Accept as Solution
If you liked my post - Give it a Like

|--------------------------------------------------------------------------|
PM me here



It says that I've got subscription till 2015-7-11

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