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Plan
Premium Individual
Country: United States
My Question or Issue
I have a Spotify Premium Individual account, however, when I try to redeem a gift card, it's saying my account type is not applicable. Everything I've read online indicates that Premium Individual plans are the exact account type that a gift card should work on. Thoughts?
Thank you.
Solved! Go to Solution.
Hey @race88grl, thanks for reaching out to the Community!
Can you try redeeming your gift card here using a different browser or private window? If that doesn't work, can you send me a screenshot of any error messages you're getting when you try to redeem your gift card? Also, let me know what the status of your account says here.
Keep me posted!
Hey @race88grl, thanks for reaching out to the Community!
Can you try redeeming your gift card here using a different browser or private window? If that doesn't work, can you send me a screenshot of any error messages you're getting when you try to redeem your gift card? Also, let me know what the status of your account says here.
Keep me posted!
Using the link you provided in a different browser worked! Thank you for the help! 🙂
Hey @race88grl,
You’re welcome! I'm happy to hear everything is good to go. If you need help in the future, you can always start a new topic and the Community will be happy to help.
Have a great day!
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